Shipping & returns

Shipping

  • Free shipping on every order.
  • We ship to the United Kingdom, Europe, the United States, Canada, Australia and New Zealand.
  • Orders are processed within 1–3 business days and usually arrive within 7–12 business days.
  • You receive a tracking link by email as soon as your parcel ships.

The 30-Day Fresh Sink Promise

A sink without a smelly sponge for 30 days — or your money back.

Email us through our contact page within 30 days of delivery with your order number and we refund your order in full to your original payment method. You don't need to send anything back, and you keep the sponges.

Damaged or missing items

If your order arrives damaged, incomplete or not as described, contact us within 30 days of delivery with your order number and a photo, and we will make it right.

Contact

Use our contact page. A real person answers, Monday to Friday.

Frubby is operated by EDCOMMERCE LIMITED, Unit 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong (company reg. no. 78809436).